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Overview

Some job postings require candidates to have an account before they can apply. AI Apply handles this automatically by creating candidate accounts behind the scenes, ensuring applications are submitted successfully without requiring any additional steps from the candidate.

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Account Creation Process

For each application, AI Apply creates a new candidate account in the ATS. This approach ensures that if a candidate applies to multiple job postings from the same employer, each application has its own account and submissions remain independent.

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Email Forwarding

Each application generates a unique email address for the candidate. All emails sent to this address are automatically forwarded to the candidate’s actual email address, ensuring they receive all communications from the employer.

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Account Access

After an application is submitted, Kombo sends a confirmation email to the candidate’s email address with instructions on how to access their account, including a password reset link. Kombo doesn’t store candidate account passwords. If a candidate wishes to log in directly to their account (for example, their Workday account), they can do so by using the “Reset Password” feature on the Workday login page.