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Overview

Many applications require real-time or near real-time data access, particularly for employee onboarding, absence management, time tracking, and integrated HRIS workflows. Our unified real-time data approach enables these use cases, significantly improving the UX for your customers. We provide real-time data through upstream webhooks to all customers. However, for systems without webhook support, near real-time data access requires accelerated sync frequencies, which are available on our Scale and Enterprise plans.

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How It Works

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Upstream Webhooks

For integrations that support upstream webhooks, Kombo subscribes directly to the HRIS system’s webhook events during setup of the integration. When data changes occur, we receive notifications within seconds and immediately process the updates, making them available through our data-changed webhook. With active webhooks, regular sync frequency is optimized to once per day instead of every 3 hours.

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Enhanced Sync Frequencies

For integrations without upstream webhook support, Kombo can sync data at configurable intervals. By default, all integrations sync every 3 hours to ensure data freshness while maintaining system performance.
Plan-based sync frequencies: Faster sync intervals are available on Scale and Enterprise plans. Startup plan customers use the standard 3-hour sync frequency.

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Key Benefits

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Immediate Data Updates

With webhook-enabled integrations, your application receives updates within 20 seconds of changes occurring in the connected HRIS system. This enables real-time employee onboarding, instant organizational updates, and immediate absence notifications.

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Efficient Data Processing

Our data-changed webhook system ensures you only process data when actual changes occur, reducing unnecessary API calls and improving your application’s performance.

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Comprehensive Coverage

Whether an integration supports webhooks or relies on sync intervals, Kombo ensures consistent data delivery across all supported HRIS systems through our unified data-changed approach.

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Implementation

Learn more about implementing real-time data updates:

Fetching Data Guide

Learn how to implement the data-changed webhook and fetch data efficiently.

Migration Guide

For existing customers: migrate from sync-finished to data-changed webhooks.

Upstream Webhooks

Understand how upstream webhooks enable real-time data updates.