> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kombo.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# How to troubleshoot issues with Kombo

> Identify and resolve issues across connections, data, and actions using Kombo’s troubleshooting tools.

This guide helps you understand how to **troubleshoot and resolve issues in Kombo**—whether that’s missing data, connection problems, or failing actions.

Kombo provides built-in tooling like [Komboman](../../features/komboman), [Logs](../../features/logs), or the [Data Explorer](../../features/data-explorer) so you can investigate what’s happening behind the scenes and often fix problems yourself.

By the end of this guide you will be able to:

* verify whether an issue lies within Kombo or the connected tool
* choose the right troubleshooting tool for each situation
* collect the right evidence before reaching out to Kombo support

## Kombo support

Our support team is always here to help—but in many cases you can diagnose and even resolve issues yourself using the tools described below. When contacting support, include:

* a short description of what’s wrong
* the affected integration(s) or customers
* any screenshots, logs, or links from your troubleshooting steps

The more detail you share, the quicker we can get you back up and running.

## Common issues

<CardGroup>
  <Card title="Connection issues" icon="link-slash" href="./debug-connection-flow">
    Pending connection fails, customers get stuck in the flow, or you need to
    force a connection.
  </Card>

  <Card title="Data quality issues" icon="magnifying-glass" href="./debug-data-issues">
    Records look missing, outdated, or mapped incorrectly inside Kombo or your
    product.
  </Card>

  <Card title="Action issues" icon="bolt" href="./investigate-failing-actions">
    A write, passthrough, or dashboard-triggered action fails and you need to
    see why.
  </Card>
</CardGroup>

## Key tools for troubleshooting

<CardGroup>
  <Card title="Komboman" icon="terminal" href="../../features/komboman">
    Send manual Kombo or passthrough API requests to validate data or retry
    failing operations.
  </Card>

  <Card title="Logs" icon="scroll" href="../../features/logs">
    Inspect sync, action, and connection flow logs including detailed
    request/response payloads.
  </Card>

  <Card title="Data Explorer" icon="table" href="../../features/data-explorer">
    Inspect specific records and their field values to see the ground truth
    inside of Kombo.
  </Card>

  <Card title="Custom field explorer" icon="list" href="../../features/custom-fields#map-fields-based-on-live-data">
    Discover available custom fields in the remote tool and map them into Kombo.
  </Card>

  <Card title="Remapping" icon="sliders" href="../../features/remapping/introduction">
    Adjust how Kombo maps data into your models when the default setup is not
    the right fit.
  </Card>

  <Card title="Custom & remote fields" icon="grid" href="../../features/custom-fields">
    Learn how to work with Kombo’s field model, including automatic mapping
    rules and remote references.
  </Card>
</CardGroup>