> ## Documentation Index > Fetch the complete documentation index at: https://docs.kombo.dev/llms.txt > Use this file to discover all available pages before exploring further. # KomboAI > Get account-aware technical support in your shared channel KomboAI is Kombo's account-aware support agent in your shared Slack or Microsoft Teams channel. It combines technical knowledge about Kombo and supported providers with read-only context from your Kombo account to give answers that reflect your setup. ## See KomboAI in action KomboAI identifies the Workday security domain and access level required to push candidate tags KomboAI explains the feasibility, coverage, and setup requirements for a connector ## What KomboAI can help with ### Assess feasibility Determine whether a provider supports the data, actions, and workflows your product needs. KomboAI can also explain setup requirements such as permissions, scopes, credentials, certificates, sandbox access, and provider partnerships. ### Explain provider behavior Understand provider-specific APIs, permissions, field mappings, IDs, filters, normalization, sync behavior, and known limitations. ### Troubleshoot account-specific issues Investigate linked accounts, effective scope configurations, and recent interactions to help narrow down missing fields, failed syncs, actions, webhooks, and connection issues. ## Use KomboAI KomboAI must be enabled for your account by Kombo support. Ask our team in your shared support channel to activate it. Once enabled, mention `@KomboAI` in a message to ask a question or follow up on an answer. Some support channels are configured for proactive responses, where KomboAI considers new messages and responds when it can usefully contribute. For the most useful answer, include the provider or linked account, what you expected, what happened instead, and any relevant error, screenshot, or dashboard link. ## Account access and limits KomboAI uses the current support thread and supported image attachments. It draws on a broad, curated body of knowledge spanning Kombo implementation, product usage, and provider behavior. Its live account access is read-only and restricted to the Kombo tenant associated with your support account. It can inspect your environments, linked accounts, scope configurations, and recent interactions. KomboAI cannot change configuration, perform actions, or modify provider data. It also does not have unrestricted access to individual synced records, complete request and response payloads, every log, or every setting. When a change is needed, it can explain how to make it. ## Faster answers, backed by humans KomboAI is designed to make Kombo support faster, not replace the people behind it. For many technical questions, it can research the issue and respond within 20 to 60 seconds, often giving you enough information to continue immediately. Our support team remains responsible for helping you succeed with Kombo. We continuously review KomboAI's answers to improve how it understands questions, researches the relevant context, and explains its findings. When a question requires a better answer, our team will take over. KomboAI can make mistakes. If an answer seems inaccurate, incomplete, or based on a misunderstanding, please tell us in the thread. Your feedback helps us correct the answer and improve KomboAI.