For **Inline Assessment**, please refer to [this guide](/assessment/features/inline-assessment) for reacting to new inline assessment orders.
When your customer triggers an assessment or background check for a specific candidate from their ATS, Kombo will then notify you that a new assessment or background check order has been created via the `assessment:order-received` [webhook event](/assessment/webhooks/assessment-order-received).
* For assessments, you should then send out an email to the candidate to take the test on your platform. The candidate will then complete your assessment.
* For background checks, you could send out an email to the candidate to fill in additional information required by the background check that is not stored on the ATS.
```json assessment:order-received theme={null}
{
"id": "Cbfk5sHtDxrSrJBRjsDtbaN9",
"type": "assessment:order-received",
"data": {
"id": "B5KQKhAgTv6ZwzrfAbqbhipd",
"integration_id": "workday:CBNMt7dSNCzBdnRTx87dev4E",
"package_id": "typescript_test",
"status": "OPEN",
"candidate": {
"remote_id": "12345",
"email": "john.doe@gmail.com",
"first_name": "John",
"last_name": "Doe",
"phone": "+1 123 456 7890"
},
"application": {
"remote_id": "54321"
},
"job": {
"remote_id": "67890",
"name": "Bottle Opener",
"job_code": "BO-2024-01",
"description": "We are looking for a skilled and energetic individual to join our team as the chief bottle open officer. This unique role requires precision, attention to detail, and the ability to handle a high volume of beverage bottles in a fast-paced environment. The ideal candidate will ensure bottles are opened swiftly and safely while maintaining hygiene standards.
",
"location": {
"street_1": "Lohmühlenstraße 65",
"city": "Berlin",
"state": "Berlin",
"zip_code": "12435",
"country": "DE",
"raw": "Berlin, Germany"
},
"hiring_team": [
{
"first_name": "Jane",
"last_name": "Doe",
"remote_id": "78901",
"email": "jane.doe@gmail.com",
"hiring_team_roles": [
"RECRUITER"
]
}
]
}
}
}
```
Please refer to [this guide](/assessment/guides/webhooks#validate-the-data) on how to validate Kombo's webhooks.
You can reject your customer’s order of a package by responding with a `422` status code and body in the following shape:
```http theme={null}
HTTP/1.1 422 Unprocessable Content
Date: Fri, 28 Jun 2024 12:00:00 GMT
Content-Type: application/json; charset=utf-8
Content-Length: 187
{
"status": "ORDER_REJECTED",
"message": "There is an existing order for this candidate..."
}
```
We will propagate the error message from the `message` field back to the ATS's UI if it is supported by their API, so that your customers can understand what’s going on.
The response to the `assessment:order-received` webhook’s body needs to match the shape described in the example to make us reject the assessment order!
Other errors will not cause us to reject the assessment. We will still accept it and make it available via the [Get open orders](/assessment/v1/get-orders-open) endpoint so that you can retry at a later point.
Use [Kombo Connect](/assessment/guides/connect/introduction) to set up your integrations with your customers. We'll guide your customers through the process of setting up their integrations.
## Implementation Overview
```mermaid theme={null}
sequenceDiagram
participant You
participant Kombo
participant ATS
Note over You, ATS: Configure Packages
You->>Kombo: Set assessment test packages
