> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kombo.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# QA mode

> How Kombo reviews and retries applications before reporting a failure.

## Overview

A failed submission attempt does not immediately trigger a failure webhook. Kombo reviews the application to see whether we can resolve the issue and complete the submission.

## What happens during review

Our team investigates what prevented submission. For example, the career site may be in maintenance mode, or an answer may use a format the site does not accept. We can usually retry the application once the issue is resolved.

We mark the application as `FAILED` only when we determine that it cannot be retried.

## What your integration sees

The application remains `PENDING` while it is being reviewed or retried. Kombo handles the review and any retries for you.

Once the outcome is confirmed, you receive an application status updated webhook with the final status.